Superior Dollhouse Miniatures is a family owned and operated business. Miniatures was initially the hobby of matriarch, Bonnie, who loved to decorate her dollhouses and show off her masterpieces to her guests. She even quested that her real house look like a dollhouse, and meticulously decorated it to the standard in which she would her dollhouses.
Purchasing Bonnie's dollhouse and miniature gifts was difficult at times; thus, her children quickly realized the need for a user-friendly online presence that provided quality products, fast shipping, and excellent customer service. In essence, Superior Dollhouse Miniatures was born in a "dollhouse" in Southern Wisconsin in 2007.
Because of the support of both loyal and new customers, Bonnie has since been able to retire, and the business was acquired by her son-in law, Cory, in 2012. He grew the business to source and dispatch products from multiple facilities throughout the USA as well as at their headquarters in Southern Wisconsin.
Unfortunately, Cory died unexpectedly in September of 2018. Being a small business with less than 5 employees, it proved to be very difficult for the rest of the family to operate the business without Cory as he was a "one-man show" and "jack-of-all-trades". Unlike large corporations with plenty of employees to potentially fill in, there was not a replacement for Cory. His family did their best to continue operations at the level where Cory had built it to, but, eventually they elected to transfer the brand and business to new owners in January 2020.
WE SINCERELY APOLOGIZE ON BEHALF OF CORY'S FAMILY FOR ANY ISSUES THAT WERE DELAYED IN BEING ADDRESSED WHILE THE FAMILY GRIEVED THEIR LOSS AND DURING THE TRANSFER OF OPERATIONS.
Superior Dollhouse Miniatures continues to be a family owned and operated business; just with a different family. We continue Cory's mission to elevate and build the brand by providing the best in customer service, selection, and availability online in the world of miniatures. We also are heavily cross-training all team members as to avoid gaps in operations in the event of a catastrophe.
As Cory and his family did prior to his death, we are working daily to improve where improvement is needed, as well as preserve what Cory built. We appreciate your patience as we make improvements to provide the best online experience in this wonderful world of miniatures.
Thank you very much. Sincerely,
Aaron & Jenny Linneman
Superior Dollhouse Miniatures