terms & conditions

 

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "site"). By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site and you may not submit any orders via any method.
     Superior Dollhouse Miniatures Corporation, LLC.  reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.  It is your responsibility as a user to periodically return to this page to review the terms and conditions for amendments. The amended terms shall take effect automatically the day they are posted on the site. Your continued use of http://www.superior-dollhouse-miniatures.com(Superior Dollhouse Miniatures) web site following any amendments will constitute agreement to such amendments.

 

Copyright
All site design, text, graphics, interfaces, and the selection and arrangements thereof are copyright Superior Dollhouse Miniatures, LLC. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Superior Dollhouse Miniatures, LLC. or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Superior Dollhouse Miniatures Corporation, LLC.,  is strictly prohibited.

Trademarks
All trademarks, service marks, and trade names (collectively the "marks") are proprietary to Superior Dollhouse Miniatures Corporation, LLC. or other respective owners that have granted Superior Dollhouse Miniatures Corporation, LLC. the right and license to use such marks.

 

Disclaimer
The information, services, products, and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, Superior Dollhouse Miniatures, LLC., disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, Superior Dollhouse Miniatures Corporation, LLC. does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.

 

Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Superior Dollhouse Miniatures Corporation, LLC. reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of additional information may be required prior to the acceptance of any order.  In the event that an order, or any portion thereof is not accepted, customer accepts and agrees to a store credit being issued for the amount of the merchandise refused.  Upon order acceptance, customer waives their right to the charge back process to receive their refund back to their card.  All store credits must be used on an account before any changes to an account status can be made or the credits are defaulted on.   Customer agrees to provide Superior Dollhouse Miniatures the appropriate opportunity and latitude to remedy any order issue.  Upon order acceptance, customer also waives their right to any online feedback that intentionally or unintentionally conveys an adverse message about Superior Dollhouse Miniatures, unless Superior Dollhouse Miniatures indicates in writing to the customer that all efforts to resolve the issue have been exhausted.  Any customer that exercises a chargeback against Superior Dollhouse Miniatures will have their account closed, the issue will be posted online with their public information displayed (Name Address Phone Number), and we will no longer do business with them.  Superior Dollhouse Miniatures may also report the issue and customer's public information to other industry/miniature companies.  For any monetary loss suffered to Superior Dollhouse Miniatures as a result of a customer's chargeback action, they must promptly return the unpaid merchandise at their own expense.  Superior Dollhouse Miniatures reserves the right to use any and all civil, public, online, collections, and or legal channels to mitigate and report the loss.  Submission of an order also constitutes customer's agreement to these terms and conditions as well as our return and refund policies.  

Bottom line without all of the legalese - don't steal from us, and if you are not satisfied with your purchase simply provide us the opportunity to remedy it before escalating the issue outside of the customer/company relationship.

Policy Waivers 

If at any time, for any reason, any agent of Superior Dollhouse Miniatures makes an exception to any one or more of our policies, either explicitly or implied, declared online or offline, and that exception results in a refund as a courtesy, that refund will only be of a store credit.  Rejection of any refund as store credit automatically waives the courtesy offer.

External Sites
This site may include links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). You acknowledge that Superior Dollhouse Miniatures Corporation, LLC.,  is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites.

Acceptance of Policies
By purchasing products from this web site via direct internet purchase, by mail, by phone, by fax, or by any other means, they customer acknowledges that they have read and understand the ordering policies of the Superior Dollhouse Miniatures Corporation, LLC.

CUSTOMS FEES AND VAT (VALUE ADDED TAX)

If there are customs fees and VAT, they must be paid by you when the package reaches your destination country. Superior Dollhouse Miniatures is not responsible for any sales taxes, VAT, customs duties or other taxes charged by your customs department. These charges are your responsibility and will vary from country to country. We cannot determine these fees in advance. We recommend that you check with your local customs office or post office for details on how these charges are assessed and applied. You may also be able to find information about your country's VAT and Customs fees by searching websites on the Internet such as the United States Council for International Business. Please note that if your order has reached your country of destination and it is returned to us as Unclaimed or Refused due to VAT or customs fees imposed by your country, it can often take up to 6 months for us to receive, and we must receive the order back before we can issue you a refund.


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