HOW IT WORKS

Thank you for visiting Superior Dollhouse Miniatures.  We strive to offer the best in availability, selection and customer service online.  In this effort, we work with the best Artisan's and distributors in the industry.

Login/Register  

At the top of any page, you can click the Login/Registration icon or text to go to the Login/Registration page. It is best if you register and stay logged in for the best surfing experience as shipping can not be calculated until you have registered/logged in.  In addition, by staying logged in, your previous cart will be kept.  If you logout, then return and surf before you log in, your last cart will be lost.  For security purposes, we do not store any payment data online so it is safe to stay logged in.   

How To Search 

At the top of any page, hover over the magnifying glass icon, and a popup will be displayed.  Enter your search term(s) into the field and press the darker teal magnifying glass along side the field to reveal your search terms.  If the box accidentally closes when you move your cursor, your search term will remain in the box. 

Navigation

Navigating our website is super easy.  Simply begin your navigation by clicking any category menu item at the top of any page, or hovering over the top category menu item to click on any of the subcategories in that category.  Once inside a category, you can use the filters located on the left side to filter the product results.  

How To Filter

When you search or drill down into a category, the left side of the page will display further criteria for you to filter by in order to reveal those items that you are looking for.

Multi-Dispatch Location Orders

When you shop with Superior Dollhouse Miniatures, it is as if you are shopping 5+ stores in one.  For multi-dispatch location orders that do not meet our Free Shipping criteria, shipping we must charge shipping for each parcel that will dispatch.  The dispatch warehouse is identified on every product's detail page, and is also displayed with the product on our category pages.  You can use filters to sort items from the same warehouse in order to create a single shipment order. 

View Shopping Cart/Checkout

At the top of any page, you can click the cart icon to go to our convenient One Page Shopping Cart Preview/Checkout Page.

Scale

Every products detail page indicates the scale under the Data Sheet tab.  Otherwise, all of the items on our website are 1" scale unless they are in the 1/2", 1/4", or Other Scales category. 

Measurements

Actual measurements of any given piece can vary within the same scale based on the vision of the Artisan.  Thus, we have added measurements to the product's detail page under the More Info tab.  With thousands of minis coming and going every month, we work diligently to ensure measurements are on every item.  However, if measurements are not on the product detail page, and you need them to make your purchase decision, please use the contact us form or the online chat feature to request measurements.  Please include your email, the SKU and/or URL with your request.  

Shipping Calculations

Shipping is based on weight and your delivery location.  If you experience shipping calculations that seem to be exponentially growing, it is likley because your order will dispatch from multiple locations in multiple parcels.  Locate the same/similar items from the same warehouse to minimize shipping charges.  Or, instead of paying for shipping, add more minis to meet the free shipping threshold. If you submit a multi-location order and we can dispatch your order in a smaller number of parcels contact us as we will be happy to issue a store credit for the shipping that went unused. 

Sharing/Social Media

Like something that you see and want to share it with your friends?  At the top of any page, hover over the 'people' icon to display the social media sharing icons.  Then click on any of the social media icons to share that item with your social media network.  Want to earn a discount code?  Navigate to your favorite piece in our collection, and click the 'Send To A Friend' link where you will be able to enter your friends email address to share that page with them.  A discount code will be sent to you for sharing with your friend. 

You can also visit and like our Facebook page where exclusive offers are always introduced to our Facebook Friends and Email Recipient's first. 

Sign Up For Exclusive Savings

We don't infiltrate your inbox with a lot of email, but those that we do send are valuable!  To sign up to receive our promotional offers, at the top of any page, hover over the mail icon which will display a field for you to enter your email address.  Once your email address is entered press the Go! button to submit.  Our promotional email recipients and Facebook friends are always the first to receive notification of any new promotions.  We do not sell any customer information.  


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